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Heartbreaking details have emerged about a three-day-old baby who tragically died after waiting over 30 minutes for an ambulance to arrive.

A Mother in Alertness

Amelia Pill nursed her newborn daughter, Wyllow-Raine.

While feeding, she felt Wyllow-Raine suddenly feel ice cold and knew immediately something was wrong.

She immediately called emergency services to help her daughter.

After more than 30 minutes the ambulance finally arrived.

During this period, Amelia’s family, especially her brother Wyllow-Raine, tried to support her through the emergency telephone system.

 

Delayed Communication

The call to emergency services did not go as expected, mainly because of the seven-minute delay before the call was transferred to the ambulance service.

The precious minutes were lost due to communication delays.

“Amelia’s frustration grew as she spoke, a sign of desperation and helplessness: “Why aren’t they answering?”

After calling the ambulance service, it took another 24 minutes for the ambulance to arrive.

The long wait caused stress and forced the family to provide assistance themselves while waiting for emergency services to arrive.

The long wait caused stress and forced the family to provide assistance themselves until emergency services arrived.

 

A Heavy Task

Wyllow-Raine’s mother helped the newborn during the incident.

He remembered her skin beginning to change in a way that he likened to the slow development of a subtle, light discoloration that seemed to spread slowly but surely across her body, causing him to become increasingly concerned for her health and well-being.

This caused more unrest in the family as the clock was ticking and the ambulance had not yet arrived.

When emergency services arrived, Wyllow-Raine’s body temperature had already dropped to 30,8 degrees Celsius, clearly indicating that she had been in a critical condition for some time and required urgent medical attention.

Despite her family’s best efforts, the newborn baby was referred for further care five minutes after arriving at John Radcliffe Hospital as her condition was more serious than initially thought.

 

An Unanswered Question

This story has raised questions about Wyllow-Raine’s state of health before her deterioration.

Pathologist Dr Darren Fowler said Wyllow-Raine’s condition was likely natural, but lawyers for the family are concerned about possible undetected medical problems.

EMS records show Wyllow-Raine had low blood sugar when emergency services arrived, which could indicate a previously undetected medical problem.

The question is whether the low blood glucose levels could have been detected earlier and whether a rapid diagnosis could have helped improve her well-being, significantly increasing her quality of life.

 

The Aid

During the hearing at Oxford Coroners Court it was discussed at length that there had been several delays in the process of providing emergency support to the family.

The delay started when the emergency call was transferred, resulting in a seven-minute wait.

The family believes a faster connection could have made a difference for their daughter during this time.

During the hearing it was revealed that an ambulance was first dispatched further away, before a closer unit was called to the family’s home.

Due to delays, the family had to provide medical assistance themselves for 40 minutes, without professional support.

 

Welfare issues

Although the pathologist suggested the cause was natural, the question of whether Wyllow-Raine had undetected medical problems remained open.

The low blood glucose levels measured by the ambulance service caused additional uncertainty and concern for the family, as they worried about the health of their loved one and the possible complications that could arise from it.

It was speculated that early diagnosis and treatment could have prevented this challenge.

An investigation is currently underway to determine whether health care providers missed Wyllow-Raine’s medical issue.

The family hopes the research will provide answers and help other families prevent this from happening.

 

A Family in Expectation

Amelia Pill and her family are concerned about their daughter’s health and wonder if faster help or earlier detection of medical problems would have made a difference.

The criminal investigation into the case continues and the family hopes the full story will come to light during scheduled hearings in December 2024.

At the moment there is only hope and unanswered questions. The Wyllow-Raine family will always remember the challenging hours when they had to act without expected help.

 

Keypoints:

  • Call for rapid response: Long ambulance waits could have major consequences for Wyllow-Raine.
  • Medical uncertainty: The baby may have had undetected medical problems that caused her challenge.
  • The inquest into Wyllow-Raine’s health will continue with key hearings scheduled for December 2024.
  • Family Expecting: Wyllow-Raine’s parents remain concerned about her well-being and the quality of care she has received.

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